Business as Usual
Strata Life continues to closely monitor events as they unfold with regards to the latest COVID-19 requirements and we wanted to continue to reassure our clients that at present it is business as usual regarding the management of your property. We remind you that the following measures have been put in place:
- Should the need arise we have put in place policies, procedures and secured the required technology for our employees to work remotely.
- To ensure we can continue to operate we ask that any attendance at our office be arranged prior to attendance
- We have measures in place to ensure that visitors are recorded as best practise requires and have QR codes and registration at registration in both of our offices.
- We will continue to be available on phone and email for any matters.
SCA (NSW) Support Document
Our peak industry body SCA (NSW) have developed a guide to help keep strata industry and our clients informed during this pandemic and its impact on a Strata Community. The following link will take you to this guide that will be updated frequently as further information becomes available.
Download the Guide HERE
We are of course following limitations from State and Federal Governments regarding social distancing and numbers of attendees and combined with electronic access to meetings via Zoom and telephone we are continuing to operate your meetings as directed by the Strata Committee.
Repairs and Maintenance Contractors
All contractors that are used by our office have been advised that they are not to attend site if unwell, have been advised to self isolate or have had contact with a person who has tested positive. We also stress that if you are unwell or displaying flu like symptoms, have been advised to self isolate or if you have had exposure to a person who has tested positive to COVID-19 in the last 14 days, that for their safety and to reduce the spread, contractors are not to enter you unit.
As common property areas are communal spaces, please take the government advice below to preventing the spread of the virus and remember there are likely vulnerable residents living in your property and we need to protect them as a community.
- Clean your hands often with soap and water for 20 seconds, or an alcohol-based hand sanitizer.
- Cover your nose and mouth when coughing and sneezing with tissue or a flexed elbow
- Practice social distancing maintaining 1.5 m from others.
Please find links to relevant sites with the latest information for your reference:
- Australian Department of Health »
- NSW Health »
- SafeWork NSW »
- Smart Traveller »
- World Health Organisation »
- SCA (NSW) »
Lastly please remember living in strata is living in a community and we ask you to please be kind, patient and where you can look out for each other, especially the older and vulnerable residents.
Please do not hesitate contacting us if you have any questions or concerns.
The Strata Life Team
About Strata Life – Strata Management Services
At Strata Life we strive to take the pressure of the day to day running of a strata scheme off of the shoulders of the committee members and owners. Whilst the nature of strata itself does mean that the owners/ committee are responsible for the decisions, the pressure is reduced by having a proactive manager provide guidance with a plain sense approach and quickly actioning issues as they arise.
We appreciate Committee members often have full time jobs and busy lives. Add to this that the strata scheme is often your home where Committee members do not want to have to police other residents.
Our aim is to minimise the work and time where we can, take on the role of reminding owners and residents of the by-laws so that everyone can peacefully enjoy community living.
Our team has extensive experience with properties on the Upper North Shore, Hornsby and the Northern Beaches areas, with excellent local contractors and superior local knowledge.
- The Strata Life advantage »
- Our service level guarantee »
- Our strata managers »
- The history of Strata Life »
- Changing strata managers »
Get in touch
Whether you’re an existing client or not, our strata managers are here to help with all matters relating to strata schemes and community living. Our office is open Monday – Friday, 8am – 6pm to answer your call or, for after-hours assistance, please complete our online enquiry form and we’ll get back to you the following business day.
Disclaimer: The information contained in this article is general information only and not legal advice. The currency, accuracy and completeness of this article (and its contents) should be checked by obtaining independent legal advice before you take any action or otherwise rely upon its contents in any way. Strata Life disclaims any liability for negligence or otherwise in any way connected with this article.